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CONCIERGERIE · LOULÉ

Good care.
Clear commitments.

Three ways to manage your holiday home. A personal welcome for guests. A clear view for owners.

EXPLORE THE PLANS
Casa Brava, restored farmhouse near Loulé
YOUR HOME. YOUR LEVEL OF SUPPORT.

Choose what you entrust to us.

Our experience starts at home, welcoming guests to Casa Brava. We bring that same attention to accurate listings, well-prepared homes and responsive communication. Keep your trusted local team, or ask us to coordinate daily operations too.

THREE LEVELS OF SUPPORT

Everything in its place.

ESSENTIAL

You keep your local organisation.

15 %

of accommodation revenue

Minimum €150 / month · plus applicable VAT

For owners with their own trusted team for arrivals, cleaning and maintenance.

One-off onboarding700 €

Commercial management

  • Agreed listings and booking channels
  • Availability and reservation follow-up
  • Seasonal prices and minimum stays
  • Booking enquiries and guest reviews

Administrative management

  • Stay administration
  • Guest reporting and tourist-tax coordination, with authorised access
  • Information for your accountant
  • Monthly activity report

Operational management

  • Guest communication before, during and after stays
  • Arrival instructions and local information
  • Liaison with your local contact

Technical management

  • One low-season visit every two weeks
  • Visual checks and issues reported
  • Same-day photographic report

What is separate

You arrange arrivals, departures, cleaning, laundry, restocking and repairs with your team. Additional Casa Brava involvement is quoted separately.

Presentation advice is included in onboarding. Styling execution from €390 and photography from €190 are extra. Additional visits: quotation.

Discuss ESSENTIAL
COMFORT

We also coordinate life on site.

25 %

of accommodation revenue

Minimum €150 / month · plus applicable VAT

For owners who want a local point of contact to organise the property and guest experience.

One-off onboarding500 €

Commercial management

  • Agreed listings and booking channels
  • Availability and reservation follow-up
  • Seasonal prices and minimum stays
  • Booking enquiries and guest reviews

Administrative management

  • Stay administration
  • Guest reporting and tourist-tax coordination, with authorised access
  • Information for your accountant
  • Monthly activity report

Operational management

  • Guest communication throughout the stay
  • Arrival and departure coordination
  • Cleaning, laundry and preparation coordination
  • Restocking needs and incident follow-up

Technical management

  • One low-season visit each week
  • Routine maintenance and contractor coordination
  • Agreed access for technicians
  • Same-day photographic report

What is separate

Coordination is included. Cleaning, laundry, supplies, repairs and other supplier invoices are paid separately.

Presentation advice is included in onboarding. Styling execution from €390 and photography from €190 are extra. Additional visits: quotation.

Discuss COMFORT
TAILOR-MADE

Your home.
Your own plan.

Let’s talk.

A selected scope, with every task and fee agreed in writing.

Setup & visitsTailored

Commercial management

Selected channels, listing audit or launch strategy.

Administrative management

Reservation follow-up, agreed administration and custom reports.

Operational management

Arrivals, guest support, your existing team or occasional reinforcement.

Technical management

Key Holding, visits at an agreed frequency, maintenance or works coordination.

Your itemised proposal

Onboarding, home staging, visits and external costs are itemised. Only services listed in your agreement are included.

Build my plan
BEFORE THE FIRST GUEST

A considered start.
One clear budget.

ONBOARDING

Essential · 700 €
Comfort · 500 €

A one-off fee: €700 Essential or €500 Comfort. Functional review, equipment checklist, presentation advice, guest information and setup or optimisation of the agreed listings and tools. Deliverables are agreed before work starts. Styling execution, purchases and photography are separate.

STUDIO

Advice, then action.

The presentation diagnosis is included in the onboarding proposal. The standalone Studio consultation from €150 is not billed again for the same work. Refresh styling and photography have their own scope and quote.

Discover Studio
SEPARATELY PRICED

Only what your home needs.

HOME STAGING · REFRESH

From 390 €

Styling with existing furniture. Purchases and works excluded.

PHOTOGRAPHY

From 190 €

Shoot and selected images; scope and rights agreed in the quote.

AL ADMINISTRATIVE SUPPORT

300 €

Coordination of agreed formalities, plus actual external costs.

Plus applicable VAT. Additional visits and access appointments are quoted before scheduling. Equipment, suppliers and travel supplements, where applicable, are itemised.

THE DETAILS THAT MATTER

Clear from the beginning.

How is the commission calculated?

Essential 15%; Comfort 25%, with a €150 monthly minimum, plus applicable VAT. The contract specifies the accommodation-revenue basis, platform deductions, refunds and application of the minimum during vacant months.

What does onboarding cover?

A one-off fee: €700 Essential or €500 Comfort. Functional review, equipment checklist, presentation advice, guest information and setup or optimisation of the agreed listings and tools. Deliverables are agreed before work starts. Styling execution, purchases and photography are separate.

Are cleaning and repairs included?

Comfort includes coordination, not supplier invoices. Cleaning, laundry, supplies, repairs, platform fees, insurance and external costs remain separate unless expressly included. Essential relies on your local team for operations.

What happens during a low-season visit?

A visual check of access points, rooms and accessible equipment, with a same-day photo report and any issues flagged. Essential: every two weeks. Comfort: weekly. Dates and vacant periods are agreed in the contract. Cleaning, specialist inspections and repairs are separate.

Do I also need a Key Holding subscription?

The same task is not charged twice. Key custody, visits and any additional needs are itemised in your agreement. Extra inspections and access visits require a separate quote.

How are arrivals and emergencies handled?

With Comfort, arrivals are organised in person or by agreed self check-in. Emergency contact arrangements, availability and on-site interventions are specified in the contract. Specialist call-outs and repairs are charged separately.

LOULÉ · ALMANCIL · QUARTEIRA · BOLIQUEIME · SÃO BRÁS

A local team, within reach.

Julie and Marco assess each home personally. Coverage, low-season dates, spending authorisations and emergency arrangements are agreed for your address.

Explore Key Holding
CONTACT

Let’s find your level of support.

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Casa Brava

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